DoCartSEO – Frequently Asked Questions (FAQ)

What services does DoCartSEO provide?

We deliver full-stack digital solutions for small and local businesses in BC (and beyond):
Website Design & Development — custom builds, templates, e-commerce, maintenance.
SEO — on-page, off-page, local (“near me”), technical SEO, content optimization.
Digital Marketing — PPC, social media, email marketing.
AI-Powered Tools — analytics, automation, and reporting via our Go High Level AI SaaS partner.

Who are your typical clients?

Primarily small and local businesses in British Columbia. We also serve clients across Canada and internationally, keeping everything clear for novice to intermediate experience levels.

Do you offer packages or only custom quotes?

Both. We offer baseline packages—Copper, Bronze, Silver, and Gold—plus custom quotes for unique goals or functionality.

How quickly can you launch my website?

We typically launch within 5 days from kickoff, assuming content, branding, and access details are ready to go.

Do you provide ongoing maintenance and support?

Yes. We handle updates, backups, security, bug fixes, performance monitoring, and ongoing SEO. Maintenance is billed on request; retainers are available.

What makes DoCartSEO different from other agencies?

We’re on the leading edge of AI and SaaS. Our AI-driven workflows deliver faster builds, smarter SEO, and more effective marketing—built for small and local businesses.

Do you guarantee #1 rankings on Google?

No one can guarantee positions. We focus on best-practice strategies and transparent reporting. Most clients see meaningful traction in 6–12 weeks.

What’s your project process?

Our workflow:
1 Discovery → goals, audience, competitors
2 Design → layouts, UX, brand alignment
3 Development → build (custom, template, or e-commerce)
4 Testing → functionality, speed, mobile, accessibility
5 Launch → go live, analytics, QA
6 SEO → on-page, performance, local visibility

Do you write the website copy?

Mostly yes. We write SEO-friendly copy for you. You’re welcome to provide text or assets if you prefer.

What do you need from me to get started?

We’ll usually need:
- Your goals & target audience
- Branding (logo, colors, fonts)
- Any content or assets you want included
- Examples of websites you like
- Domain/hosting access (if applicable)

How is pricing structured?

Packages include Copper (starter), Bronze (SEO basics), Silver (expanded features + marketing integration), and Gold (advanced SEO + full digital marketing). Custom quotes available.

What results should I expect and when?

Expect a functional, mobile-friendly, SEO-ready site within 5 days of kickoff. SEO gains typically start appearing in 6–12 weeks, depending on competition and scope.

Do you only work in BC?

We focus on BC and specialize in local SEO for “near me” searches. We also serve clients across Canada and internationally upon request.

How often do you refresh SEO strategies?

We recommend a refresh every 4–6 months to stay ahead of competitors and algorithm changes.

What are your contract terms, payments, and cancellations?

Our terms are flexible and tailored per client. We’ll outline payment schedules, refunds/cancellations, retainers, and any special conditions during onboarding